All prices are calculated in UK Pounds with VAT where applicable at the current applicable rate. Currency exchange rates are automatically provided by the Paypal payment system.
We try to have stock of all the items on this site, but cannot guarantee this. Therefore, acknowledging receipt of your order does not constitute an acceptance of your offer to purchase an item. We will advise on receipt of your order if anything is out of stock.
We use Paypal for our payment processing.
We aim to dispatch within 14 days but please allow up to 28 days at busy times.
Currently on available in the UK
If for any reason you are not satisfied with your purchase, please email us within 7 days with your concerns and we will do our best to help. Return of items should be within 14 days of receipt, unused and in the original packaging (ie in a saleable condition) for an exchange or refund. We regret that post and packing costs cannot be refunded. For your protection, please send items Recorded Delivery only. This guarantee is in addition to your statutory rights. If products we deliver to you are not as ordered or are damaged, defective or of incorrect quantity, you should contact us by email within 7 days of receipt. We will replace the incorrect, damaged or defective products or make good the shortfall in quantity or, at our option, credit the price and delivery charges of those products to you. If you do not receive products ordered you should notify us within 28 days of the date of your order. We will deliver the products ordered or, at our option, credit the price and delivery charges of the non-delivered products to you, or if we have not accepted your order and have been unable to contact you, we will notify you of the reason for non-acceptance.
We are committed to protecting your privacy. We do not sell or disclose customers personal details to anyone without their permission. We do not store your financial details. We only use information in accordance with the Data Protection Act 1998.
Customer Service Contact
firstname.lastname@example.org No sales or marketing material will be accepted or responded to.